Privacy Policy

Last Updated: January 2024

Introduction

Apex Realty ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore and applicable data protection regulations.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, mailing address
• Service Information: Property preferences, budget range, transaction history
• Communication Records: Correspondence with our team, inquiry details
• Technical Data: IP address, browser type, device information, pages visited
• Financial Information: When relevant to transactions, subject to additional safeguards

How We Use Your Information

We use collected information for the following purposes:

• Providing real estate services you have requested
• Communicating about properties, services, and market updates
• Processing transactions and maintaining records
• Improving our website and service offerings
• Complying with legal and regulatory obligations
• Preventing fraud and ensuring security

Information Sharing

We do not sell your personal information. We may share information with:

• Service Partners: Legal professionals, financial institutions, and property management companies involved in your transaction
• Regulatory Bodies: When required by law or to comply with legal processes
• Business Transfers: In connection with mergers, acquisitions, or asset sales

All third parties are required to maintain confidentiality and use information only for specified purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure storage systems with access controls
• Regular security assessments
• Staff training on data protection

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Transaction records are retained for seven years as required by regulatory obligations.

Your Rights

Under the PDPA, you have the right to:

• Access your personal data held by us
• Correct inaccurate or incomplete data
• Withdraw consent for data processing
• Request information about how your data is used

To exercise these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or our data practices, contact:

Apex Realty
138 Robinson Road, #15-02 Oxley Tower
Singapore 068906
Email: [email protected]